Refund Policy
Introduction
At Nano Banana AI, we want you to be completely satisfied with our revolutionary AI image editing service. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Eligibility for Refunds
- Refund requests must be made within 7 days of purchase
- Less than 50% of purchased credits must have been used
- Refunds apply to credit packages and subscription plans only
- Free credits provided during promotions or trials are non-refundable
How to Request a Refund
- Contact our support team at refund@inanobanana.com
- Provide your order number and reason for the refund request
- Include details about the specific issues encountered with our AI image editing service
- Our support team will review your request and respond within 2-3 business days
Processing Time
Once approved, refunds will be processed within 5-7 business days and credited back to your original payment method. The exact timing may vary depending on your financial institution.
Non-Refundable Items
- Credits that have been partially or fully used for image editing
- Services that have been successfully delivered and utilized
- Custom API usage and enterprise solutions
- Any promotional or free credits
Policy Changes
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website at inanobanana.com.
For refund inquiries or assistance, please contact our support team:
Need to request a refund? Submit a refund application
Last Updated: 2025
Nano Banana AI - Transforming images with AI-powered precision